Blogs
Age of the Bots
Working in the information technology (IT) space for many years, I have always enjoyed seeing emerging technology that is fresh and provides huge returns. Robotic process automation (RPA) is a software technology that makes it easy to build, deploy, and manage...
Netezza keeps getting better… and better – now with more deployment options
When you read my earlier blogs on Netezza “Netezza is making a comeback”, “Netezza is extending its comeback” or “Netezza and Data Platform Workloads Understood” you will understand that Netezza is one of the simplest, most cost effective, and stable tools in the data...
How AI Is Optimizing IT Ops in Hybrid Cloud Environments
Many organizations have started their journey to migrate their monolithic legacy systems to container-based microservices deployed in hybrid cloud environments. While this shift is creating new opportunities in performance, development speed, scale and cost...
Thinking About AI for Customer Care?
There’s nothing artificial about an AI-powered customer experience. Customer experience has become the ultimate competitive differentiator. Consumers expect brands they do business with to provide a high level of service and have become increasingly intolerant of...
Understanding the Role of Data Engineers: The Plumbers of Enterprise IT
There are a lot of moving parts involved in running a successful IT organization. For example, data scientists, analysts, infrastructure personnel, and platform teams all have important roles to play. Underlying all of their work is data. Each of these IT roles need...
2021 Year in Review and Reflections
We’re running full steam ahead in 2022, but I want to reflect on how significant 2021 was. I want to preface that this year since Vicom is now part of Converge, a public company, this is my take and not necessarily our company's. This blog is just a way to...
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