Artificial Intelligence

Machine Learning & Custom Application Development

Unlock scalability for your operations, empower your team, and redirect focus to tasks that demand human expertise — let the robots handle the rest.

Step Into A New Era Of Transformation

In the AI-first world, your customers are expecting you to offer the types of experiences that machine learning applications promise to deliver — more intuitive, more captivating, and more secure. Yet still, business leaders come to us every day asking the same question: “Just how exactly does AI fit into my organization? And what can and should I be doing about it?”

At Converge, we specialize in crafting custom AI and machine learning applications that are meticulously designed to fit your organization’s unique needs. Picture AI as the driving force that supercharges your operations, augments your team’s capabilities, and enriches your business expertise. This liberation of your workforce allows them to focus on tasks that demand human creativity and empathy, fostering richer, more meaningful engagements.

Our Custom-Tailored AI & Machine Learning Capabilities

Generative AI
Deep Search
Virtual Agents
Visual Insights
Predictive Analytics
Data Science
Robotic Process Automation

Generative AI

Embrace the proven transformative power of generative AI, as demonstrated by revolutionary tools like ChatGPT. Through strategic integration of this technology into your organization, you’ll turbocharge your operations and drive innovation, efficiency, and collaboration to unprecedented levels of success.

Deep Search

Context plays a pivotal role in shaping the meaning and interpretation of language. With advanced capabilities in natural language processing (NLP) and natural language understanding (NLU) powered by generative AI, our deep search technology goes beyond traditional search methods. Through intelligently navigating vast amounts of structured and unstructured text, deep search uncovers concepts seamlessly without the need for precise keywords.

Virtual Agents

Communication between humans and machines has never been more meaningful. Generative AI empowers virtual agents to handle complex human workloads and comprehend richer contexts compared to their predecessors. Delegate upfront tasks to enhance user and customer experiences, achieving superior outcomes.

Visual Insights

Imagine having the ability to identify, interpret, and gain insights from images and videos in just a matter of seconds. With cutting-edge machine learning capabilities like computer vision, you can harness the full potential of visual data and unlock new dimensions of understanding.

Predictive Analytics

You’ll never find the magic all-knowing crystal ball — but we’ve certainly got the next best thing. Tap into the predictive power to transform historical data into future insights and gain a competitive advantage that empowers you to make informed decisions today, ultimately shaping a brighter and more promising tomorrow.

Data Science

The biggest barrier holding back your organization from reaching its full potential is knowing how to use raw, unstructured data. Data science combined with machine learning solutions empower you to uncover hidden patterns, trends, and discover the art of the possible with your data, steering your organization towards deeper, more enriched insights.

Robotic Process Automation

Simplify, optimize, and amplify your operations with robotic processing automation (RPA), allowing your organization to streamline repetitive tasks and processes. Our solutions revolutionize efficiency, liberating your workforce to focus on strategic, high-value endeavors.

Jump Start To AI Readiness

AI
Pre-Flight
Plan

Charting a course toward a strong, AI-enabled future for your business can be an intricate endeavor. Our 90-minute AI Pre-Flight Plan helps navigate early stages, identify stakeholders, and structure exploration for a smooth take off, providing insights into your organization’s AI readiness and tangible next steps.

Design thinking is a powerful, proven problem-solving strategy that puts people at the center of the process. It mitigates project risks by fostering a shared vision, understanding users’ actual needs, and unlocking both creative and realistic goals. Our approach emphasizes rapid-value delivery without resorting to temporary fixes, aligning with your long-term vision.

Design
Thinking
Workshop

Design
Thinking for
Generative AI

Explore the transformative power of generative AI and discover how it can revolutionize your organization, driving innovation and competitive edge. This workshop is specifically designed to identify the areas where generative AI can optimize your enterprise functions, unlocking the potential for breakthrough innovation and enhanced competitiveness.

From essential data storage to seamless access, our Application Development Jump Start is tailored to design the exact solution your organization needs. Whether it’s creating a custom UI for app development or conducting a specialized data science proof of technology for AI projects, our solution specialists guide you through the process by proposing the optimal tech stack, architecture, and providing transparent estimates for cost and timelines.

Application
Development
Jump Start

Introducing Contact Center IQ

Redefine Your Contact Center Experience With AI

Contact Center IQ is a set of enterprise-grade, AI-powered solutions and frameworks built on IBM’s advanced AI and data platform, IBM watsonx. Designed to redefine customer interactions and elevate agent experiences, it enables seamless delivery of exceptional service anytime, anywhere. Contact Center IQ enhances decision-making and operational efficiency through powerful AI insights, accelerates the development of high-quality, effective self-service options with conversational AI, and empowers agents with simplified access to knowledge management systems.

Artificial Intelligence Insights, Trends, And Resources

Let’s Talk About Your AI Strategy

The Converge team has the perfect mix of deep experience and development talent to help you bring your AI visions to life. From idea to delivery, every step in your roadmap needs a rock-solid strategic approach – and that’s what our team was built to do.

Partners

Our network of industry-leading technology partners empowers us to provide you with innovative solutions, enhanced capabilities, and top-notch services.

IBM website
Dell website
Microsoft website
UniPath website
Google website
Databricks website
AWS website
Juniper Networks website
Alteryx website
NVIDIA website

Learn More About Our Advanced Analytics Practice

business analytics page

Analytics
Main Page

Explore the capabilities and skills of our advanced analytics practice and learn how we can help your organization thrive in today’s complex environment.


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Ai and machine learning page

AI & Machine
Learning

Scale your organization’s operations, enhance productivity, and elevate decision-making processes with our custom AI solutions.


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business analytics page

Business Analytics & Data Visualization

Transform raw information into actionable insights with our business analytics and data visualization services.


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Ai and machine learning page

Financial & 
Operational
 Analytics

Forecast future trends, enhance visibility into your operations, and make well-informed business decisions.


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Let’s Talk

We help organizations tap into their data by leading with the right mix of strategy and development expertise. Together, we achieve extraordinary outcomes.