Managed Services

Discover and remedy obstacles before they negatively impact your business.

What Are Managed Services?

Converge Managed Services offers the ability to provide 24×7 monitoring, remote management, and engineering services utilizing service desk-initiated, ticket-based support for remediation or escalation of alerts, system conditions, and vendor management.

Managed Services in the Modern Technology Landscape

The emergence of cloud technology has enabled managed services to expand beyond previous boundaries through adoption of Software-as-a-Service (SaaS) technologies, as well as Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), Backup-as-a-Service (BaaS), and Disaster Recovery-as-a-Service (DRaaS). These capabilities allow managed services to scale at dramatically greater and faster rates than in-house IT teams or break/fix providers.

World-Class Managed Services

Take advantage of our experience, expertise, and business focus to make a difference for your organization.
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What We Offer

Maintain or improve internal service levels

Short-term or long-term requirement flexibility

Defined process for engagement and resolution

24x7 engineering & operational support availability

Proven ability to deliver

Service reliability & professionalism

Cost versus FTE