Working in the information technology (IT) space for many years, I have always enjoyed seeing emerging technology that is fresh and provides huge returns. Robotic process automation (RPA) is a software technology that makes it easy to build, deploy, and manage software robots that emulate human actions, except they work around the clock with 100% precision and accuracy.

Just consider the ability to create your own new digital workforce. If you have volumes of documents, paper or electronic files, that have processes managed by your employees, then RPA can provide an enormous return on investment (ROI). If these processes include mundane tasks that could be automated, you can free your employees to do more.

The basic functions software RPA robots allow include the following:

From these basic functions, software RPA robots can automate the following specific business functions across multiple industries.

In summary, RPA automates repetitive human tasks by emulating steps traditionally taken by humans orchestrating UI interactions. “Robots,” or “bots,” are the result of mapping human processes or tasks in RPA software language. The RPA market is growing rapidly due to the ROI achieved by this true automation technology. Learn how Converge is responding to this growth in the market: