Global Integration And Deployment Services

Simplify your IT lifecycle management and get immediate value out of your technology.

Power Your Workforce With Customized Asset And Lifecycle Management Solutions

Picture this: Unpacking, assembling physical components, configuring device software, and final deployment — all handled effortlessly and efficiently. Your investment in new technology should be an immediate boost to your operations. Your end users should benefit from ready-to-use technology right out of the box, but not at the expense of your IT teams spending countless hours of nonproductive busywork.

At Converge, we offer an IT lifecycle management process tailored to your needs, with end-to-end solutions that adapt to your specific requirements. Whether you need end user or infrastructure products and services, our state-of-the-art facilities across North America ensure tasks are performed at scale with shorter product turnaround times and lower shipping costs.

Warehousing, Configuration, And Logistics Across North America

Experience the convenience of secure, dedicated warehousing, configuration, and logistic hubs located across North America. Converge’s full-service facilities and satellite locations across the United States and Canada provide you with top-tier, time-saving, and cost-efficient services, ensuring streamlined order processing and consistency in configuration.

Full-Service Facilities

  • Denver, CO
  • Richmond, VA
  • Oconomowoc, WI

Satellite Locations

  • Plymouth, MN
  • Jackson, MS
  • San Antonio, TX
  • Phoenix, AZ
  • Campbell, CA
  • Indianapolis, IN
  • Farmingdale, NY
  • Tigard, OR
  • Knoxville, TN
  • Humble, TX
  • Seattle, WA
  • San Diego, CA
  • Atlanta, GA
  • Ottawa, Canada

Full Lifecycle Management Solutions

Choose from bundled services or individual offerings, all backed by our guarantee of excellence and a team of over 300 technical personnel with over 35 years of experience.

Planning/Acquisition
Configuration
Deployment
Support
Management
Retirement & Disposal

Planning/Acquisition

There is no one-size-fits-all solution when it comes to your business’s technology needs. From personal systems and security cameras to data center technologies, networking gear, and more, build the right custom solution for you with our experienced team.

  • Detailed Discovery
  • Hardware/Service Consultation
  • Custom Solutions
  • Refresh Planning
  • Procurement & Warehousing

    Configuration

    No matter the item you’re procuring, it likely requires some degree of configuration or customization before delivery to meet your needs. Converge’s electronic and physical configuration services prepare items for deployment to save you time and effort so that the devices can be put to use upon delivery.

    • Staging
    • Rack/Stack
    • Imaging/Autopilot
    • Enrollment
    • White Glove Service
    • Asset Tagging
    • Custom Configuration

      Deployment

      Imagine a streamlined product delivery and deployment process that combines logistics expertise with cutting-edge technology. Our logistics-certified field engineers ensure a swift, efficient process that eliminates delivery complexities, reduces product handling costs, and makes your service levels more predictable.

      • Multipack Boxes for Consolidation/Refuse Reduction
      • Onsite/Inside Delivery
      • Desk-Side Setup
      • Ship to Remote Users
      • End-User Distribution
      • Remote Workforce for NBD Replacements
      • New Hire/Onboarding Kits
      • “Read Me First” Documents

        Support

        Get all of the support you need for your devices, from on-demand help to a variety of warranty support options.

        • Warranty Options Available
        • Repair Options Available
        • Help Desk
        • OEM Ticket Management for Warranty Support

          Management

          Your business can’t afford downtime while a defective unit is being repaired or replaced. Equip your users with properly configured working devices to bridge the gap.

          • Advance Exchange
          • Asset Management

            Retirement & Disposal

            Maximize value recovery with secure and integrated asset disposition programs. Our retirement services help reduce IT “waste” and eliminate the need for on-site storage. We also provide a secure chain of custody to minimize security and regulatory risks.

            • Packaging/Logistics
            • Data Destruction (DOD, NIST)
            • Certificates of Destruction
            • Hardware Recycling
            • Credit/Consignment

              Streamline The Management Of Your IT Lifecycle With Solutions Customized For Your Organization’s Needs

              GIDS Insights, Trends, And Resources

              Partners

              Our network of industry-leading technology partners empowers us to provide you with innovative solutions, enhanced capabilities, and top-notch services.

              Meet Our GIDS Leaders

              Liz Herrera
VP, Advanced Analytics

              Cari Hash

              Vice President, GIDS

               

              Liz Herrera
VP, Advanced Analytics

              Maureen Wind

              Director, GIDS Business Operations

               

              Liz Herrera
VP, Advanced Analytics

              Richard Perkins

              Director, Facilities Operations & Delivery, NA

               

              Liz Herrera
VP, Advanced Analytics

              Ethan Brown

              Sales Manager, GIDS

               

              Let’s Talk

              Schedule a complimentary consultation with one of our GIDS specialists to discuss your current needs and how we can help.