The Challenge

An international consumer goods holding company with over three dozen manufacturing facilities wanted to reduce its threat landscape and tech debt. To achieve this, they needed to develop an effective threat and vulnerability management (TVM) program that met or exceeded industry standards in their large, geographically distributed IT/OT environment. 

The client’s internal team couldn’t take on the project because of team resource constraints and knowledge gaps around tool implementation best practices, key performance indicator (KPI) development and reporting, and process development.

Our Solution

Converge Cybersecurity provided the client with an experienced advisor who could also engage teams throughout Converge to meet the client’s desired outcomes. To understand the current state of their threat and vulnerability program, experts from Converge conducted an assessment to identify weak areas and systems gaps. Based on the results, Converge provided documentation and recommendations for process and tool improvements aligned with current resources and future goals.

An embedded residency assisted the client in executing the TVM recommendations. This dedicated resource applied TVM expertise to build tasks and prioritize program efforts, readily accessing other Converge Cybersecurity subject matter experts as needed to create additional value.

The Result

Tangible deliverables, including runbooks, policy documentation, and strategic recommendations, provided guidance across multiple TVM facets. KPI and reporting development produce solid metrics for the client to measure current and future success in meeting program goals. Tool configuration and utilization paired with dashboard reviews maximize impact on the client’s systems and allow for better management and automation. 

The organization’s overall security posture improved through a clearer understanding of its vulnerability landscape, and the client can better identify, prioritize, and remediate vulnerabilities in their environment.

We listen first, learning your goals and objectives. Then we apply decades of frontline experience, cutting-edge technical knowledge, and top-tier vendor relationships to help you mitigate risk, optimize outcomes, and harden your security posture through shifting threats, regulations and technologies. Contact us today to learn more.