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The Cloud is Calling: Is Your Organization Ready?
March 13 @ 11:00 am - 12:00 pm UTC-5
At first, enterprise customers were apprehensive about moving their calling to the cloud. However, cloud calling solutions have evolved substantially over the past 10 years.
In this webinar, we will help you to identify if your organization is cloud-ready. We’ll also review some key considerations, discuss how AI can be leveraged to optimize the enduser and customer experience, and show you why Webex Calling is the most cost effective cloud calling solution on the market today.
Key topics that will be discussed:
- Cisco Call Manager Kernel update
- E911 compliance – Are you fully compliant with Ray Baum’s Act and Kari’s Law?
- How can you optimize both your end-user and customer experience?
- Call queuing
- Skills-based routing
- Al-driven customer callback
- How Cisco allows you to move to the cloud at a rate you can handle
- Why Webex Calling is the most robust and cost-effective cloud calling solution on the market today
