Connecting Patients and Providers Digitally As technology has evolved, the demand has grown for seamless, technology-driven interactions in healthcare. At the forefront of this healthcare technology revolution are patient portals, which empower patients to manage...
healthcare
Protecting Healthcare Data in the Age of Cyber Threats
The healthcare industry is under siege, with cyberattacks targeting sensitive patient data and critical systems at an unprecedented rate. The US Department of Health and Human Services (HHS) has proposed a new cybersecurity regulation stating healthcare organizations...
HIPAA Security Rule Update: How Healthcare Organizations Can Prepare for Cybersecurity Changes
January 2025 is ushering in a significant development in healthcare cybersecurity. With the Office for Civil Rights (OCR) at the Department of Health and Human Services (HHS) proposing modifications to the HIPAA Security Rule, the healthcare sector faces its most...
Navigating RAG Challenges in Healthcare Front Office
Five Obstacles, every Healthcare Organization will face, and their Solutions The Retrieval Augmented Generation (RAG) framework has gained immense popularity for building generative AI search and retrieval systems without baring the cost and effort of re-training or...
NIST CSF 2.0 Gains Ground as Universal Cybersecurity Framework
As consultants on the Governance, Risk, and Compliance team at Converge, we’re often contacted by clients after every major cybersecurity or data breach incident hits the news. Their common question is, “Can this happen to us, and how can we be proactive?” They want...
Converge Technology Solutions Awarded 2024 NVIDIA Networking Partner of the Year and Canadian Partner of the Year
March 19, 2024 – TORONTO, ONTARIO, CANADA and GATINEAU, QUÉBEC, CANADA - Converge Technology Solutions Corp. (“Converge” or “the Company”) (TSX:CTS) (FSE:0ZB) (OTCQX:CTSDF) is pleased to announce that it has been selected as a NVIDIA Partner Network (NPN) 2024...
Customer Satisfaction Model Developed for Pharmaceutical Manufacturer
Challenge A pharmaceutical manufacturer faced a corporate initiative to improve customer satisfaction for call center and R(x) order fulfillment The company did not have an effective reporting strategy to support improving customer satisfaction metrics such as call...
Fighting COVID with At-Home Tests via Visual AI
Our team built a robust, scalable, HIPPA Compliant mobile-first web application hosted in IBM Cloud.