There’s nothing artificial about an AI-powered customer experience. Customer experience has become the ultimate competitive differentiator. Consumers expect brands they do business with to provide a high level of service and have become increasingly intolerant of...
There are a lot of moving parts involved in running a successful IT organization. For example, data scientists, analysts, infrastructure personnel, and platform teams all have important roles to play. Underlying all of their work is data. Each of these IT roles need...
Robotic Process Automation (RPA) can save your company time and money and refocus important resources to higher value activities. One of the best tools to get started with is UIPath. It’s an eternal business quest: find innovative ways to reduce costs, increase...
Since I started my career about 25 years ago, data warehousing and the analytics tools it supports have come a long way. From the early days of relational database management systems (RDBMS) to the launch of high-performance analytics appliances and the emergence of...
Guardium Insights 2.5 was released at the end of last year. It is a great new version of an exciting product from the Guardium team at IBM. We got it up and running over the holidays and started playing around with it. This article is a result of one of those...
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